What We Collect and Why We Keep It
When you open an account, we collect your name, email address, phone number, and the payment method you choose — whether that's DANA, OVO, or GoPay. Transaction records are stored to verify deposits and withdrawals and to resolve any account disputes. We also collect device and
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session data, such as your browser type and IP address, to protect your account from unauthorised access. If you contact our support team, that conversation history is retained so we can follow up accurately. We do not sell your personal data to third parties, and we
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do not share it with advertisers. Data shared in connection with local payment rails — including e-wallet account references — is used solely to process your transaction and confirm your identity. Retention periods vary by data type: transaction records are held for the period required under
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applicable rules, while session logs are cleared on a rolling basis. Access to your data and how it is used depends on local law and is available only where local law permits. Players in Tangerang and across Indonesia access their accounts under the same data handling
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terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.